Return & Refund Policy
Updated 26 October 2026
Digital products
Zynko Labs sells software and digital services. Physical returns and return shipping do not apply to electronically delivered products.
Requesting help or a refund
If you have not received your purchase, received the wrong product, were charged twice, or encounter a material product fault, contact us with your name, purchase email, order or payment reference, and a description of the issue. Do not include full payment card details.
Review and resolution
We review requests individually and may provide delivery assistance, a correction, a replacement, or a refund where appropriate. Downloading or activating a product does not prevent you from reporting a genuine fault.
Compatibility and change of mind
Please check the product description and device compatibility before purchase. Change-of-mind requests after digital delivery or activation are reviewed individually; approval is not automatic.
Approved refunds
We will communicate the outcome and next steps after reviewing your request. Approved refunds are normally returned through the original payment method where available. Processing time depends on the payment provider or bank.
Consumer rights
This policy does not limit rights available under applicable consumer law.
Contact Zynko Labs
Office: House 12, Street 43, Jinnah Garden, Pakistan
Phone / WhatsApp: +92 333 5510006
Email: hamza.lions1@gmail.com